Your goods are typically delivered to your shipping address in 3 -5 business days within Australia metropolitan regions. For Regional Areas please allow 7 – 10 days.
- We use domestic courier specialists and most trusted carriers (tnt, fastway)
- Whether your goods are couriered across town or across the country we offer friendly and efficient courier service.
- We do offer Full tracking on your parcel online 24/7.
Not home for the Delivery
- If you are not at home at the time of the delivery, the courier will leave a calling card and will arrange a re-delivery time for your goods. It is our policy to obtain a signature on all deliveries.
- We offer a free delivery charge for pool covers up to 60sqm to metro areas only
- Please note the Free Delivery service does not include the NT, Outback regions,the North West of WA, North Queensland and Tasmania and other regional areas. Please contact us to obtain shipping quotes.
- Home deliveries are delivered weekdays between 8.30am and 5.00pm
Problems with your Order
- We want you have the best online shopping experience, so if you have any problems with your order, please contact our team by phone or email.
PH: 1300 330 999 during the hours of 8:30am to 5:30pm WST Monday to Friday (excluding public holidays)
Our Online Ordering, Delivery and DIY systems have your pool cover installed and ready to go faster than you can say, “Marco Polo”.
While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.